When you place an order with thefishroom.net, we take pride in processing your order with speed and accuracy. All orders are shipped via Fedex or USPS mail service are re-packaged in professional packaging.
In stock orders processed by 3pm EST generally ship the same business day. In some cases, orders may ship the following business day, especially orders placed during the weekend. In the event of a back order, we will contact you to via email and/or phone to inform you of the back order and the expected ship date for your order. We do not charge an additional handling fees. We ship orders via the most economical carrier of choice. Typically, we use Fedex and or USPS for all ground shipments with a tracking# supplied. Items that are oversized and that are deemed heavy weight will ship LTL freight and will be palletized. If an order incurs additional shipping charges, we will notify you via phone and/or email prior to shipping.
Our main facility is located in Raleigh, NC. All orders ship FOB Raleigh, NC unless the item is noted as a drop ship only item. Orders ship Monday through Friday unless Fedex has a designated Holiday.
"Drop ship only items” are shipped within 2 to 14 days from the manufacturer. 2 days being the earliest and 14 days being the absolute latest.
Custom built to order items have a 2-3 week build time.
All dry good orders that reach $79.00 will be shipped FREE.